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FAQ

About Our Services

Q: What types of fences do you install, and can you build a moat?
A: While we’re still working on our moat-building certification, we do offer an impressive array of land-based options including wood, vinyl, aluminum, chain link, and wrought iron fences. Perfect for keeping dragons out, or at least the neighbor’s dog.

Q: Do you offer fence repair services, or do I need to talk to my fence about its feelings?
A: Before you start a heart-to-heart with your fence, give us a call. We specialize in mending fences, both literally and figuratively. Whether it’s weather-worn or just feeling a bit down, we can perk it right up.
Planning and Installation

Q: How do I start my fence project without summoning ancient spirits?
A: Easy! Just schedule a consultation with us. No ancient rituals required, we promise. We’ll come over, measure things (without using any mystical orbs), and discuss your options. Then, we’ll give you an estimate that’s as transparent as a ghost but much more tangible.

Q: How long does installing a fence take? Are we talking glacier pace or rabbit race?
A: Somewhere in between. While we’re faster than a glacier and slightly slower than a racing rabbit, most residential fences are completed within 1-2 weeks. We strive for the “Goldilocks Zone” – just right.

Q: Do I need a permit, or can I just pinky swear that it’s all good?
A: As much as we value a solid pinky swear, local laws prefer permits. We’re well-versed in the art of bureaucracy and can help navigate the thrilling world of permit acquisition.
Pricing and Payment

Q: How do you calculate the cost? Is it by the number of woodchucks that could chuck the wood?
A: Exactly! Just kidding. The cost is determined by less whimsical factors like type, materials, length, height, and custom features of the fence. No woodchucks involved, but we’ll provide a detailed estimate without any riddles or rhymes.

Q: What payment methods do you accept? Do you take treasure chests?
A: While we’re always on the lookout for a good treasure chest, we tend to stick with cash, check, and credit cards for now. We’ll even talk payment plans for those not paid in pirate gold.
Maintenance and Warranty

Q: How do I take care of my fence, or does it prefer to be wild and free?
A: While we appreciate the spirit of a wild and free fence, a little TLC can go a long way. We’ll give you the lowdown on keeping your fence in tip-top shape, tailored to its material. Think of it as fence whispering.

Q: Is there a warranty, or is it more of a “good luck with that” situation?
A: Fear not! We stand behind our fences (literally and figuratively) with a solid warranty on materials and labor. It’s more of a “we’ve got your back” than a “good luck with that.”
Safety and Regulations

Q: How do you keep things safe during installation, or is it every gnome for himself?
A: Safety is no laughing matter to us (despite our jokes). We ensure the safety of our crew and your property with strict protocols, and not just by wearing hard hats on our garden gnomes. Rest assured, it’s a gnome harm operation.

Q: Can you install fences on challenging terrains, or is it like trying to put socks on an octopus?
A: While we’ve yet to try socking an octopus, we’re pretty skilled at installing fences on all kinds of terrains. Slopes, hills, and uneven ground don’t scare us. We’ll tackle it with more grace than an octopus in socks.

Contact and Support

Q: How do I get in touch without using smoke signals?
A: While we do appreciate a good smoke signal, you might find it easier to call us at (860)906-6228 or shoot us a text. Our customer service is faster than carrier pigeons and more reliable than the Pony Express.